![]() The contents of this folder might be linked to one or several projects of Adobe Creative Cloud suite (except certain Adobe products e.g. Solution 2: Remove Duplicate Files from the Creative Cloud Files FolderĪnother method to free up all those volumes of hard disk space lost to duplicates is to use Clone Files Checker to scan and weed out all the dupes in the Creative Cloud Files folder. Simply delete the Creative Cloud Files (unknown) folder.The word unknown would be appended to the cloned folder, which has been created as a result of the bug. Now navigate to C:\Users\%userprofile% and locate the Creative Cloud Files folder and its cloned folder(s).Patiently wait for the update installation to conclude successfully.Select the check mark just before the Always keep Creative Cloud desktop up to date option and then click on Install Now. Once you log-in, the following window will appear.Otherwise, you will have to visit this site and create an account for accessing all Adobe products: Upon initializing, it will notify you about a new update available to the Creative Cloud Desktop App, provided you’re signed in with your Adobe user credentials.Once the cloned copy is created, it syncs the contents in it just as the original folder, hence resulting in a wastage of space in the local system, the creative cloud ( 20GB space is provided by default) and the bandwidth. Adobe Creative Cloud ’s version 1.9.1.474 contains a bug which causes the app to create multiple copies of the Creative Cloud Files folder where the files are stored. It frequently updates itself in order to make use of the latest updates rolled out by Adobe. The cloud store can be accessed with the Creative Cloud Desktop App. Solutions Solution 1: Removing Multiple Creative Cloud Folders This is a very comprehensive software program and performs its job with remarkable accuracy.Ĭlone Files Checker for Windows and Mac is a verified softwareĬompatible with Windows 10/ 8.1/ 8/ 7 and Mac OS 10.10 onwardsīy clicking to download, you agree to these Terms Therefore, this tutorial teaches how to remove such duplicate files and recover invaluable space for more pressing needs.Įnter Clone Files Checker, and you can be assured of forgetting about any duplicates that might be clogging your Adobe Cloud account. Like with any other software, users often encounter the duplicate files issue that leads to a significant wastage of hard drive space over a period of time. Adobe Cloud, which allows you to store files in the cloud (on Adobe servers), is the latest addition to the Adobe Creative Cloud suite.
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